phtf-casemanagers@hbpd.org or (714) 536-5576

• Call 211 or visit www.211oc.org 

All requests to utilize the Navigation Center must be approved by the Homeless Task Force and meet the following admission requirements to utilize the Navigation Center and its services:

• All individuals must be prescreened and receive a referral through HTF to be admitted (No walk ups).
• Clients must have significant and verifiable ties to the City.
• Clients must be actively engaged in the case management process and abide by all shelter guidelines.
• Clients who are registered as a Sexual or Arson Offender Registrants, or who have open felony warrants are prohibited from this facility. (Clients who fall into one of the above categories can contact the HTF Case Mangers for alternative referrals and resources.)
• Personal property is limited to one large storage bin and two large under-bed storage totes.
• All individuals must be able to meet all Activities of Daily Living (ADL).

If you have specific questions about staying in the Navigation Center, please contact the HTF Case Managers. 

Inquire about personal property that may have been collected by HBPD:

• Huntington Beach Police Department Property Unit   –   (714) 536-5944

General hours of operation for the Homeless Task Force are Monday-Friday from 8 a.m. to 5 p.m. Case Managers and Officers are located at the Police Department on 2000 Main Street and are generally available to consult with drop ins, without an appointment, on the following days:

• Tuesdays from 9 a.m. to 11 a.m.
• Wednesdays from 10 a.m. to 12 p.m.

To request assistance, on behalf of person(s) experiencing homelessness:

• Contact the Huntington Beach Homeless Task Force Case Workers

 phtf-casemanagers@hbpd.org or (714) 536-5576

Report a non-emergency crime or incident in progress (i.e. trespassing or loitering on public property, vandalism, and other criminal behavior):

• Huntington Beach Police Complaint Line at (714) 960-8825

Report an in-progress crime or incident (i.e. trespassing, loitering on private property, vandalism, etc):

• If it is an emergency, call 911

To report an ongoing homeless related issue (i.e. encampments, cleanup, and abandoned property):

• MyHB
• Huntington Beach Police Complaint Line at (714) 960-8825

General hours of operation are Monday-Friday from 8 a.m. to 5 p.m. Case Managers and Officers are located at the HBPD Police Headquarters on 2000 Main Street and are generally available to consult with drop ins, without an appointment on Tuesdays from 9 a.m. to 11 a.m. and Wednesdays from 10 a.m. to 12 p.m. 

For general information, call 714-836-7188 or email info@mercyhouse.net

To donate or volunteer, visit our webpage to get involved.

If you are an owner or operator of a business or commercial property and have concerns regarding issues of unwanted persons or criminal activity on your property, there are resources available to help you address these issues successfully. 

In addition, many nuisance or criminal activities can be prevented by businesses and property owners taking a proactive approach to protecting private properties. Here are a few steps that businesses and property owners can take:

• Post signs on your property such as “No Trespassing” (CA Penal Code Section 553 provides guidance on sign requirements).
• Sign and send a “No Tresspassing” letter (602 PC) to the Huntington Beach Police Department.
• Secure trash enclosures
• Remove empty cardboard boxes so they are publicly accessible
• Reduce foliage that may be used as hiding spots for people/property
• Ensure adequate lighting
• Increase presence or implement private security measures
• Do not feed or give money to non-patrons